Privacy policy

1. Who is responsible

Prosodia Sistemas SAS, CUIT 30-71890412-5, with address at Av. Wheelwright 1200, Piso 4, S2000 Rosario, Santa Fe, Argentina, is responsible for the personal data described in this policy. Contact: hola@prosodia.com.ar.

This policy follows Argentine Law 25.326 on Personal Data Protection and its regulations.

2. What this policy covers

This website, the bench test, and job applications sent to us.

It does not cover the audio and transcripts processed by Prosodia Local on a customer’s server. There, the customer is responsible for the data; Prosodia has no access to it except during a support session the customer opens, and only on the customer’s instructions under the service contract.

3. What data we collect

• Browsing this site. We use no cookies, no analytics and no third-party scripts. The server that hosts the site keeps technical logs (IP address, date and time, page requested, browser) to operate and protect it.
• Contact. The name, email, phone number and message you send us.
• Bench test. The audio and the reference transcripts you send, which may contain the voices and personal data of third parties.
• Job applications. Your CV and whatever you include in your email.

4. Why we use it

To answer you, to run the bench test you asked for, to evaluate your application, and to operate and protect the site. We process this data on the basis of your consent, given when you send it, and to take steps you request before a contract.

We do not sell personal data and we do not use it for advertising.

5. Bench-test audio

• Used only to produce your test report.
• Not used to train or evaluate our models, and not added to any corpus.
• Not shared with third parties and not transferred outside Argentina.
• Accessible only to the people running your test.
• Deleted, with the transcripts we produced, once the report is delivered, unless you ask us in writing to keep it for a pilot.

When you send audio that contains third parties’ data, you confirm that you are entitled to share it for this purpose. If the audio cannot leave your premises, we run the test there and take nothing with us except the report.

6. How long we keep it

• Contact data: while the commercial conversation lasts, and afterwards only as long as tax and commercial law requires.
• Applications: until the hiring process ends, unless you agree to stay in our records for future roles.
• Server logs: for the minimum period needed for security.

7. Your rights

You can ask to access, rectify, update or delete your personal data by writing to hola@prosodia.com.ar. Under article 14, subsection 3, of Law 25.326, access is free at intervals of no less than six months, unless you show a legitimate interest. We answer access requests within ten calendar days (article 14) and rectification, update or deletion requests within five working days (article 16).

The Agencia de Acceso a la Información Pública, as the supervisory authority of Law 25.326, handles complaints and claims from anyone whose rights under the data protection rules have been affected.

8. Security

We limit access to personal data to the people who need it for the purposes above, and we keep it on systems under our control. No system is free of risk; if a security incident affects your data, we will tell you.

9. Changes

We date every change to this policy at the top of the page and record it in the changelog.